Privacy Policy for Las Orquideas Resorts

 

Introduction

Las Orquideas Resorts respects your privacy and is committed to protecting the personal information you share with us. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. By using our website or services, you consent to the terms of this privacy policy.

 

Information We Collect

• Personal Information: When you make a reservation or inquiry, we collect personal information such as your name, email address, phone number, and payment details.

• Automatically Collected Information: We may collect certain information automatically when you visit our website, such as your IP address, browser type, pages viewed, and session duration.

 

How We Use Your Information

We use your information for the following purposes:

• To Provide Services: To process reservations, bookings, and inquiries.

• To Communicate: To communicate with you about your bookings, inquiries, and customer service requests.

• To Improve Services: To personalize your experience and improve our services.

• To Send Marketing Communications: With your consent, to send promotional offers, newsletters, and updates.

• To Comply: To comply with legal obligations and protect our rights.

 

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Access to your personal data is restricted to authorized personnel only.

Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary for the provision of our services (e.g., processing payments, managing reservations). We may share your information with service providers who assist us in operating our website, conducting our business, or servicing you.

 

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law. When your information is no longer needed, we securely delete or anonymize it.

 

Third-Party Services

We utilize services provided by Wix and Cloudbeds to manage our website and reservations. These third-party providers have their own privacy policies governing the use of your information. We encourage you to review their policies.

 

Marketing Communications

With your consent, we may send you marketing communications about our products, services, and promotions. You may opt out of receiving these communications at any time by following the unsubscribe instructions provided in the emails or by contacting us directly.

 

Your Rights

You have the right to access, correct, or delete your personal information. You may also request that we restrict the processing of your information or object to its processing under certain circumstances. To exercise these rights, please contact us using the information provided below.

 

Contact Us

If you have any questions or concerns about our privacy policy or the handling of your personal information, please contact us at:​

• Khao Sok Las Orquideas Resort

  • Address:

  • 343 Moo 6, Khao Sok,

  • Tambon: Klong Sok,

  • Amphur: Phanom,

  • Province: Surat Thani,

  • Postal Code: 84250,

  • Country: Thailand

  • Phone: +66 61 058 2111 or +66 64 963 8333

 

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other appropriate means.